<![CDATA[AskSpot Help Docs]]> en-US Mon, 20 Oct 2025 13:38:36 +0000 <![CDATA[How to Customize the Color Scheme Display Settings of Your Bots - In this guide, we'll walk you through the steps to change the color scheme and overall look and feel of your AskSpot bot.]]> https://askspot-knowledge-base.helpspace-docs.io/article/43/how-to-customize-the-color-scheme-display-settings-of-your-bots Open Your Bot Settings:
Head to your bot’s setup...

]]> https://askspot-knowledge-base.helpspace-docs.io/article/43 Thu, 02 May 2024 18:48:13 +0000 <![CDATA[How To Connect a Custom Domain]]> https://askspot-knowledge-base.helpspace-docs.io/article/40/how-to-connect-a-custom-domain Go to your platform's DNS management area and depending on your preferences You can set up your domain in one of two methods.Choose any one method...]]> https://askspot-knowledge-base.helpspace-docs.io/article/40 Thu, 02 May 2024 15:52:03 +0000 <![CDATA[How to Automate Data Transfer with Webhooks - This guide will show you how to automate data collection from your chatbot using webhooks and an automation platform like Zapier, Pabbly, or Make.]]> https://askspot-knowledge-base.helpspace-docs.io/article/41/how-to-automate-data-transfer-with-webhooks Step 1: Create a Form

First, create a form to collect data such as names, email addresses, or specific questions. Navigate to the forms section in your AskSpot dashboard. If you don’t have any forms, click...

]]> https://askspot-knowledge-base.helpspace-docs.io/article/41 Thu, 02 May 2024 17:18:11 +0000 <![CDATA[How To Add a New Business]]> https://askspot-knowledge-base.helpspace-docs.io/article/15/how-to-add-a-new-business Navigate to https://app.askspot.ai/business

From your AskSpot dashboard click on "Create a Business"

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Add the name of the business.

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Add an optional description (For your reference)

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Click on "Create"

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Click on "Add an optional description here"

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Done 🚀

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]]> https://askspot-knowledge-base.helpspace-docs.io/article/15 Fri, 29 Dec 2023 00:09:44 +0000 <![CDATA[How To Obtain + Fund Your OpenAi API Key]]> https://askspot-knowledge-base.helpspace-docs.io/article/14/how-to-obtain-fund-your-openai-api-key How to Get Your OpenAI API Key for Use in AskSpot

Step 1: Sign Up for an OpenAI Account

Create an Account: If you don’t already have an OpenAI account, you...

]]> https://askspot-knowledge-base.helpspace-docs.io/article/14 Thu, 28 Dec 2023 14:49:43 +0000 <![CDATA[Quick Tip: Simple Strategy To Help You Generate Leads or Build a List From Your AskSpot Bots - Discover an easy method to generate leads and build your contact list using AskSpot bots. Watch this quick tutorial for step-by-step instructions.]]> https://askspot-knowledge-base.helpspace-docs.io/article/37/quick-tip-simple-strategy-to-help-you-generate-leads-or-build-a-list-from-your-askspot-bots Let’s dive into how you can set it up and use it to your advantage.

What is the Lead Form Feature?

The Lead Form feature in AskSpot requires users to provide some information, such as their...

]]> https://askspot-knowledge-base.helpspace-docs.io/article/37 Thu, 07 Mar 2024 21:01:53 +0000 <![CDATA[Quick Tip: How to Set Up a Secondary AI Fallback in AskSpot]]> https://askspot-knowledge-base.helpspace-docs.io/article/166/quick-tip-how-to-set-up-a-secondary-ai-fallback-in-askspot

What is the Secondary AI Fallback?

The Secondary AI Fallback feature in AskSpot ensures your chatbot stays online and responsive—even if your primary AI provider experiences downtime or your API key encounters any issues. This...

]]> https://askspot-knowledge-base.helpspace-docs.io/article/166 Wed, 14 May 2025 12:36:05 +0000 <![CDATA[How to Personalize Your Profile in Spotlight]]> https://askspot-knowledge-base.helpspace-docs.io/article/164/how-to-personalize-your-profile-in-spotlight To begin, launch your AskSpot dashboard and navigate to your Spotlight....

]]> https://askspot-knowledge-base.helpspace-docs.io/article/164 Wed, 30 Apr 2025 18:38:26 +0000 <![CDATA[Quick Tip: How to Use the New AskSpot Prompt Generator to Create Powerful Bot Prompts]]> https://askspot-knowledge-base.helpspace-docs.io/article/117/quick-tip-how-to-use-the-new-askspot-prompt-generator-to-create-powerful-bot-prompts Hey, AskSpot community! Exciting news—AskSpot 2.0 just got an incredible new feature: the AskSpot Prompt Generator. This built-in tool is designed to help you create impactful system prompts for your bots, guiding you through prompt...

]]> https://askspot-knowledge-base.helpspace-docs.io/article/117 Mon, 11 Nov 2024 17:05:05 +0000 <![CDATA[Intelliform: Prompt Builder]]> https://askspot-knowledge-base.helpspace-docs.io/article/144/intelliform-prompt-builder The Intelliform Prompt Builder is a powerful tool for designing personalized and efficient responses. Follow this step-by-step guide to build prompts that deliver precise and meaningful outputs for your forms.

Step 1: Define the Purpose...]]> https://askspot-knowledge-base.helpspace-docs.io/article/144 Tue, 21 Jan 2025 20:31:58 +0000 <![CDATA[How to Customize Chat Settings in Spotlight]]> https://askspot-knowledge-base.helpspace-docs.io/article/165/how-to-customize-chat-settings-in-spotlight Toggle User Messaging ON to allow users to type...

]]> https://askspot-knowledge-base.helpspace-docs.io/article/165 Wed, 30 Apr 2025 18:38:29 +0000 <![CDATA[How to Set Up the Header in Spotlight]]> https://askspot-knowledge-base.helpspace-docs.io/article/163/how-to-set-up-the-header-in-spotlight Start by navigating to your business dashboard in...

]]> https://askspot-knowledge-base.helpspace-docs.io/article/163 Wed, 30 Apr 2025 18:38:24 +0000 <![CDATA[How to Set Up a Spotlight Page: Complete Walkthrough]]> https://askspot-knowledge-base.helpspace-docs.io/article/162/how-to-set-up-a-spotlight-page-complete-walkthrough Introducing Spotlight: AskSpot’s AI-Powered Interactive Microsite

Spotlight is a personalized, AI-driven microsite designed to help you present your brand, services, and offerings in a dynamic and engaging way. Unlike traditional websites that rely on static content...

]]> https://askspot-knowledge-base.helpspace-docs.io/article/162 Wed, 30 Apr 2025 18:38:22 +0000 <![CDATA[Quick Tip: How To Create a Fully Functioning Demo Bot iFrame overlay - Learn how to create a fully functioning demo bot using an iFrame overlay to seamlessly integrate and showcase your chatbot on any website.]]> https://askspot-knowledge-base.helpspace-docs.io/article/30/quick-tip-how-to-create-a-fully-functioning-demo-bot-iframe-overlay Step-by-Step Guide to Creating a Demo Bot

Navigate to the...

]]> https://askspot-knowledge-base.helpspace-docs.io/article/30 Mon, 19 Feb 2024 21:44:37 +0000 <![CDATA[Quick Tip: Enabling or Disabling Math Formula Rendering in Your Bot]]> https://askspot-knowledge-base.helpspace-docs.io/article/116/quick-tip-enabling-or-disabling-math-formula-rendering-in-your-bot Does your bot sometimes display math-like formatting when it shouldn’t? If symbols like $ or other characters are causing unintended math rendering, follow these steps to enable or disable this feature:

Go...

]]> https://askspot-knowledge-base.helpspace-docs.io/article/116 Thu, 07 Nov 2024 16:36:54 +0000 <![CDATA[AI Model Comparison for AskSpot AI: DeepSeek, OpenAI, Claude & Gemini - Choosing the Right API Model for Your Custom Bots and IntelliForms]]> https://askspot-knowledge-base.helpspace-docs.io/article/98/ai-model-comparison-for-askspot-ai-deepseek-openai-claude-gemini As AI capabilities expand, so do the choices available to developers. With AskSpot AI, you can build powerful custom GPT bots and IntelliForms that leverage a range of foundation models via your own API keys.

One of AskSpot’s strongest features is that you bring your own API keys, giving you full control over model selection, cost, privacy, and performance. Whether you’re...

]]> https://askspot-knowledge-base.helpspace-docs.io/article/98 Fri, 16 Aug 2024 14:25:35 +0000 <![CDATA[How to Share Your AskSpot Collection]]> https://askspot-knowledge-base.helpspace-docs.io/article/160/how-to-share-your-askspot-collection A Collection is a customizable landing page where you...

]]> https://askspot-knowledge-base.helpspace-docs.io/article/160 Mon, 14 Apr 2025 16:06:32 +0000 <![CDATA[How to Use Channels - In this guide, we'll walk you through setting up various channels to optimize your chatbot's outreach and functionality.]]> https://askspot-knowledge-base.helpspace-docs.io/article/64/how-to-use-channels Log in to AskSpot Dashboard:

Navigate to the Channels tab from the dashboard. This is where you'll find all options to create and manage different channels for your chatbot.

Creating an Opt-In...]]> https://askspot-knowledge-base.helpspace-docs.io/article/64 Mon, 03 Jun 2024 19:33:55 +0000 <![CDATA[Quick Tip: Using Q&A with Flow Integration in Your Chatbot]]> https://askspot-knowledge-base.helpspace-docs.io/article/159/quick-tip-using-qa-with-flow-integration-in-your-chatbot

]]> https://askspot-knowledge-base.helpspace-docs.io/article/159 Mon, 14 Apr 2025 14:23:23 +0000 <![CDATA[How to Use the Flow Builder in AskSpot]]> https://askspot-knowledge-base.helpspace-docs.io/article/111/how-to-use-the-flow-builder-in-askspot Understanding the Flow Builder in AskSpot: A Comprehensive Guide

The Flow Builder in AskSpot is a powerful tool that allows you to create custom chatbot conversations tailored to your business needs. Whether you're automating customer service, scheduling appointments, or generating leads, the Flow Builder’s variety of blocks gives you the flexibility to guide conversations in an intuitive and user-friendly manner.

In...

]]> https://askspot-knowledge-base.helpspace-docs.io/article/111 Fri, 11 Oct 2024 18:20:04 +0000 <![CDATA[Intelliform: Builder Blocks]]> https://askspot-knowledge-base.helpspace-docs.io/article/142/intelliform-builder-blocks IntelliForms are advanced, AI-powered forms designed to collect, process, and analyze user input, delivering highly personalized and actionable outputs in real time. They go beyond traditional forms by using artificial intelligence to dynamically respond...]]> https://askspot-knowledge-base.helpspace-docs.io/article/142 Wed, 15 Jan 2025 17:08:47 +0000 <![CDATA[How to Create and Use Collections - In this guide, we’ll walk you through building your first Collection using a sample client project: Metro Dental.]]> https://askspot-knowledge-base.helpspace-docs.io/article/158/how-to-create-and-use-collections Collections are customizable landing pages where you can gather multiple IntelliForms and chatbots into a single, shareable space. With Collections, you can:

Drag and drop elements to design the layout.

Add branding like logos...

]]> https://askspot-knowledge-base.helpspace-docs.io/article/158 Mon, 31 Mar 2025 19:01:24 +0000 <![CDATA[Quick Tip: How to add Multiple Channels to the Initial Message - This guide shows how to add and configure Multiple Channels to the Initial Message, ensuring a seamless interactive experience.]]> https://askspot-knowledge-base.helpspace-docs.io/article/86/quick-tip-how-to-add-multiple-channels-to-the-initial-message Adding a CTA button to your chatbot’s welcome message makes it easy for users to begin a conversation. Here’s a simple step-by-step guide to set up a Start button in AskSpot Chatbots.

Step 1: Add...]]> https://askspot-knowledge-base.helpspace-docs.io/article/86 Fri, 12 Jul 2024 14:55:41 +0000 <![CDATA[How To Save Your Bot's System Prompt To The Prompt Library - Learn how to save and manage your chatbot's system prompts using AskSpot's Prompt Library. This guide shows you how to select your business, access settings, modify system prompts, and save them for reuse across multiple projects.]]> https://askspot-knowledge-base.helpspace-docs.io/article/47/how-to-save-your-bots-system-prompt-to-the-prompt-library Access Prompts: Log in to your AskSpot dashboard and navigate to the Prompts section.

View Existing Prompts: You will see a list of existing prompts. Here, you can manage your...

]]> https://askspot-knowledge-base.helpspace-docs.io/article/47 Thu, 02 May 2024 19:31:32 +0000 <![CDATA[Quick Tip: How to Utilize the Structured Data Bot - This feature is designed to improve user experience and provide more accurate responses for specific uses. Let’s dive right in and explore what’s new.]]> https://askspot-knowledge-base.helpspace-docs.io/article/87/quick-tip-how-to-utilize-the-structured-data-bot Chatbot Comparison: QA vs. Structured Data

When choosing the right chatbot for your needs, understanding the differences between a QA (Question-Answering) Chatbot and a Structured Data Bot (SDB) is crucial. Each type of bot serves...

]]> https://askspot-knowledge-base.helpspace-docs.io/article/87 Tue, 16 Jul 2024 16:31:52 +0000