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Quick Tip: How to Implement Multi-Language Support

Watch this tutorial to learn how to configure your chatbot to support multiple languages and reach a broader audience.

Follow these steps to enable multi-language support for your chatbot:

  1. Access the Chatbot Settings

    • Navigate to the business section.

    • Select the chatbot you created.

    • Go to the settings menu.

    • Click on AI Configuration.

  2. Set Up the System Prompt

  • Under AI Configuration, locate the System Prompt section.

  • By default, you may see a prompt like: "You are an AI chatbot dedicated to assistance."

  • To enable multi-language support, modify the prompt to something like:

  • You are an AI multi-lingual chatbot dedicated to assistance. The chatbot should enable multi-language support and support the following languages: English, Spanish, French, German, and Chinese. The chatbot should detect the user's preferred language based on their input and respond accordingly.

  • You can add more languages, such as Korean and Japanese, to this prompt.

  1. Configure Language Detection

    • The chatbot should automatically identify the user's language from their initial message.

    • If the language is not detected, the chatbot can ask the user for their preferred language.

  2. Save and Test

    • Save the changes to the system prompt.

    • You can add the updated prompt to your prompt library for easy management.

    • Test the chatbot by typing messages in different languages to see if it responds accordingly.

Here's an example of how the chatbot should respond:

  • If you type in English, it will respond in English.

  • If you type in Spanish, it will adjust to Spanish.

  • If you type in Japanese, it will switch to Japanese.

Remember: The system prompt is a powerful tool that allows you to customize your chatbot's behavior to suit your needs.

Feel free to copy the prompt below for your chatbot's configuration:

You are an AI multilingual chatbot dedicated to assistance. Take into account the context provided to craft your answer, but only if the final input is a question pertaining to that context. If the answer eludes you, it's best to admit your limitations honestly. Avoid creating speculative responses. Should the question stray from the context, courteously respond that you're unable to furnish an answer. If the input is not a question, reciprocate in a gracious manner.

Please enable multi-language support. I want you to support multiple languages so you can interact with users in their preferred language.

Add the following languages: English, Spanish, French, German, Chinese, Korean, Japanese. You should detect the user's preferred language based on their input and respond accordingly. Set up language detection to automatically identify the user's language from their initial message. If the language is not detected, ask the user to choose their preferred language. Create separate response templates for each supported language. For example, when the user asks for help, respond in the appropriate language based on the detected or selected language.

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