How To Fine Tune Your Bot Via chat log Q&A's

Sharing Chat Logs

1. Enable Chat Log Sharing:

   • Go to Chat Settings.

   • Toggle on the option to create a chat log share page.

   • Note: This feature requires password protection.

2. Accessing the Shared Page:

   • Copy the shared page link.

   • Provide the password to your client or team member.

Fine-Tuning Q&A Responses

1. Review Chat Logs:

   • Clients or team members can access the chat logs outside the AskSpot platform.

2. Identify and Edit Responses:

   • Filter through the chat logs to find responses that need correction.

   • Click "Add Q&A" to input the correct answer or preferred response.

3. Save Changes:

   • Adjusted Q&A entries are saved to improve future bot responses.