Enabling AI-Suggested Questions
Navigate to Settings:
Go to your bot's settings page.
Access AI Configuration:
Click on the AI Configuration tab.
Check the option to enable AI-suggested questions.
Save Changes:
Save the settings to activate the feature.
Customizing AI-Suggested Questions
Add Keywords:
You can add specific keywords to influence the types of questions the AI will suggest.
Experiment with Keywords:
Try different keywords to see how they affect the suggested questions.
Adjust keywords to better align with your bot’s knowledge and user interactions.
Persistent Keyword Suggestions (Optional):
Enable persistent keyword suggestions if you want the AI to continue suggesting questions related to the keywords throughout the conversation.
Testing and Optimization
Test the Feature:
Interact with your bot to see the AI-suggested questions in action.
Make adjustments based on the relevance and usefulness of the suggestions.
Optimize for Use Cases:
Experiment with different scenarios to ensure the feature enhances user engagement effectively.
This feature allows your AskSpot bot to provide more relevant and dynamic interactions, improving the overall user experience.