Accessing Customization Settings
Navigate to Settings: On your bot setup page, go to the "Settings" menu.
Go to Customization: In the submenu, select "Customization."
Customization Options
Chatbot Alignment:
Choose the alignment of the chatbot on your website (left or right side).
Chatbot Size:
Select the size of your chatbot (small, medium, or large).
Delay Function:
Use the delay function to control when the chatbot appears if it’s embedded on a website.
Adjust Position:
Horizontal and Vertical Offset: Adjust where the chatbot is positioned on your website using these settings.
Message Alert:
Add a message alert to your chatbot to draw attention. When activated and saved, a notification (e.g., a little "1") will appear.
Branding:
Turn Off Branding: Remove branding if desired.
Customize Branding Text: Change the "Powered by" text to reflect your brand or agency.
Custom Link: Set the destination for the branding link (e.g., your agency's website or a specific landing page).
Message Input:
Disable Typing: Remove the ability to type messages if you prefer users to interact only with suggested questions. Uncheck the box to disable the text input field.
Color Scheme:
Preset Color Schemes: Choose from a variety of predefined color schemes.
Create Custom Color Schemes: Adjust all aspects of the chatbot’s appearance, including:
Header
Message background
Footer
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Save and Name Custom Schemes: Save your custom color schemes with unique names and edit them anytime.