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Quick Tip: How to delay the entry of your chat widget

Discover how to set a delay for your chat widget's appearance, ensuring it engages visitors at the right moment. Watch this quick tutorial for easy step-by-step instructions.

Step-by-Step Guide to Delaying the Chat Widget Entry

Accessing the Customization Settings

  1. Go to Settings: Start by navigating to the settings section of your AskSpot dashboard.

  2. Navigate to the Customizations Tab: In the settings menu, find and click on the "Customizations" tab.

Setting the Delay

  1. Find the Delay Setting:

    • In the Customizations tab, look for the option labeled "Show chatbot on load."

    • Here, you will see the settings to delay the chat widget.

  2. Adjust the Delay:

    • You can set the delay anywhere from 5 seconds to 30 seconds.

    • For example, to set a 5-second delay, select "5 seconds on load."

  3. Save Changes:

    • After setting the desired delay, click "Save" to apply the changes.

How It Works

Once you've set and saved the delay, the chat widget will appear after the specified delay when your website loads. This feature can help attract attention to the chat widget or simply delay its appearance based on your preference.

Example

If you set a 5-second delay, the chat widget will appear in the bottom right-hand corner of your website 5 seconds after the page loads.

Conclusion

Delaying the entry of your AskSpot chat widget is a simple yet effective way to control when your chatbot appears on your website. By following these steps, you can customize the timing to enhance user engagement and draw more attention to your chatbot.

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