All Categories Quick Tips Quick Tip: How To Connect a Custom Domain To Your Direct To Bot Links

Quick Tip: How To Connect a Custom Domain To Your Direct To Bot Links

Learn how to seamlessly connect a custom domain to your direct-to-bot links for a professional and branded chatbot experience with this quick guide.

The video tutorial outlines the process of connecting a custom domain or subdomain to a platform, showcasing GoDaddy as the example for DNS settings adjustments. However, it's important to note that this procedure can be applied across various hosting or DNS platforms with slight modifications, depending on the specific platform's interface and terminology. The steps provided are a general guide for integrating with askspot.ai but are adaptable for use with other services.

Connecting a Root Domain

  1. Copy IP Address: Initially, from the instructions on the platform (askspot.ai), you'll need to copy the IP address designated for the connection.

  2. Access DNS Settings: Navigate to the DNS settings page of your domain provider. Although the example uses GoDaddy, most platforms have a similar area for DNS configuration.

  3. Create an A Record: In the DNS settings, add a new A record. The "name" usually requires an "@" sign in many DNS platforms, though some may require this field to be left blank. The "value" field should be filled with the previously copied IP address.

  4. Set TTL: Adjust the TTL (Time to Live) to the lowest value allowed by your platform, which is 600 seconds in GoDaddy's case.

  5. Save DNS Record: Once saved, proceed to add your domain on askspot.ai without prefixes like "www" or "https". Customize additional settings such as the title, description, and favicon to enhance your site's identity.

Connecting a Subdomain

  1. Adjust Previous Record: If you're transitioning from a root domain setup, remove the existing A record first.

  2. Add a CNAME Record: Introduce a new CNAME record, specifying your chosen subdomain prefix (e.g., "bots") in the "name" section. The "value" should point to the platform-specific address, here exemplified by "app.askspot.ai".

  3. Configure TTL: Like with the A record, set the TTL to the platform's minimum feasible value; again, 600 seconds is used for GoDaddy.

  4. Update Platform Settings: After the CNAME record is saved, update your settings in askspot.ai to reflect your new subdomain (e.g., "bots.localscoop.news").

Was this article helpful?

Thanks for your feedback!