When building your bots, you might notice that sometimes they can sound quite robotic, especially when they don't know the answer to a question. Here's how to make them sound more human.
Identify the Problem:
When the bot lacks information, it may respond with phrases like, "the context provided does not include..."
Solution:
Update your system prompt to avoid technical language. For example, add: "Never use the phrase 'context provided' when referring to your knowledge."
Test the Change:
After updating, ask the bot the same question to see the improved response.
Example before: "I'm sorry but the information provided does not include the address." Example after: "I'm sorry but the information you're asking for is not available."
This small change helps your bot sound more natural and user-friendly. Play around with different prompts and instructions to get the best results.
