Niche-specific FAQs are curated lists of commonly asked questions and answers tailored to specific industries or professions, like dentistry. These FAQs can be used to train your client's chatbot, ensuring it provides accurate and relevant responses to inquiries typical of their business.
For example, for a dentist client, the FAQs might include questions like:
"What insurance plans do you accept?"
"Do you offer emergency dental care?"
"What are your hours of operation?"
"How often should I get my teeth cleaned?"
You can upload these FAQs as a source for the chatbot, enhancing its ability to handle customer inquiries effectively.
For pitching, you can position niche-specific FAQs as a value-added feature to show how your chatbots provide personalized, industry-specific support. Share examples of how a chatbot trained with dental FAQs can reduce repetitive inquiries, save staff time, and improve patient experience. Highlight that it’s a professional, automated solution tailored to meet their unique needs.
