1. Integrate AskSpot with GHL Chat Widget
The first integration method is through the GHL Channel Integration. This allows you to add your GHL chat widget directly into your AskSpot chatbot flow. This integration is ideal if you want to keep clients within a single conversation flow while giving them direct access to book appointments.
Steps:
Access Your AskSpot Chatbot:
Select the chatbot you’d like to integrate with GHL.
Add a New Channel:
Navigate to the Channel section in AskSpot, and select the Add New Channel option.
Select GoHighLevel:
Choose the Go High Level option. This enables you to set up a button within your AskSpot bot that directs users to your GHL chat.
Configure the Widget:
Enter a title for the button, then paste the code snippet provided by GHL into the widget configuration.
Example: Use a GHL chat code snippet to embed within AskSpot.
Save and Test:
Click Save to finalize your setup. After saving, the bot will display a "Live Chat" option, and users can engage with your bot and be directed to book appointments directly via the GHL calendar.
With this method, your chatbot can seamlessly hand off clients to your GHL chat, making it easier for them to schedule appointments and manage interactions.
2. Integrate AskSpot with GHL via Webhooks
The second integration option involves using webhooks to pass data from AskSpot directly into GHL. This method is excellent for collecting user data—such as name, email, or preferred appointment time—and passing it to GHL for automated workflows.
Steps:
Access Webhooks in AskSpot:
In the AskSpot dashboard, navigate to Webhooks and select Create a New Webhook Integration.
Prepare the Form:
Ensure you have a form in AskSpot to collect relevant booking details from users, such as their name, email, and appointment preferences.
Configure the Webhook:
Name your webhook (e.g., GHL Booking Integration), and paste the GHL webhook URL into the provided field.
Specify the form that will collect the data to ensure the webhook only captures the relevant information.
Set Up Automations in GHL:
Once your webhook is connected, the form data will be sent directly to GHL, allowing it to trigger automations, such as sending confirmation emails or adding clients to a specific list.
Save and Test:
Click Create to finalize the webhook setup. Once saved, all user entries from the AskSpot bot will be forwarded to GHL, where they can be processed automatically.
By using this method, you can leverage GHL's robust automation tools to manage client bookings, confirmations, and follow-up messages effortlessly.
Benefits of Integrating AskSpot with GHL
Enhanced User Experience: Direct users from the AskSpot bot to GHL’s chat or booking calendar for an uninterrupted experience.
Efficient Data Management: Collect and pass client information to GHL, allowing you to use GHL’s automated workflows to manage bookings and client interactions.
Automation for Scaling: With GHL’s tools, you can automate client follow-ups, confirmations, and notifications—perfect for high-traffic businesses.
Conclusion
With these two integration methods, you can seamlessly connect AskSpot with GHL, whether through the GHL chat widget or data-passing webhooks. This setup ensures that your clients experience smooth interactions, from initial engagement to appointment booking. Try out both methods to see which one best meets your needs.
