We are pleased to announce the release of our latest feature: In-Chat Forms. This new functionality allows users to create forms that appear directly within the chat window, providing a more streamlined and integrated experience compared to traditional overlay forms.
What Are In-Chat Forms?
In-Chat Forms offer a modern alternative to traditional forms by embedding the form directly within the chat interface. This integration ensures a smoother interaction, allowing users to complete forms without interrupting their ongoing conversation. The result is a more cohesive user experience that encourages higher engagement and completion rates.
How to Create In-Chat Forms
Creating In-Chat Forms is a straightforward process:
Access the Forms Section:
Begin by navigating to the Forms section within the platform.
Initiate Form Creation:
Click the plus icon labeled Create Form to start building your form.
Choose the Form Type:
You will be presented with two options—opt-in forms (traditional) or In-Chat Forms. Select the In-Chat Form option.
Title Your Form:
Assign a clear and descriptive title to your form, indicating its purpose.
Customize and Save:
Configure the form fields according to your requirements, and save the form once you are satisfied with the setup.
Advantages of In-Chat Forms
In-Chat Forms are designed to enhance user interaction by keeping the form completion process within the chat environment. This approach minimizes disruptions, maintains user engagement, and ultimately leads to improved response rates.
Conclusion
In-Chat Forms represent a significant enhancement in user interaction, offering a seamless and integrated approach to information collection. By keeping the form completion process within the chat window, this feature ensures a more engaging and efficient experience for users. Whether your goal is to capture leads, gather feedback, or maintain continuous engagement, In-Chat Forms provide a streamlined solution that aligns with the needs of modern communication. Start leveraging this new feature today to enhance your user interactions and achieve better results.
